Technical FAQ

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FrontPage

- What are FrontPage Server Extensions?
- How do I get FrontPage Extensions?
- Will all the FrontPage extensions work on my account?
- How do I publish with FrontPage?
- Are FrontPage Extensions supported through the secure server?
- Do you still support FrontPage98 or FrontPage2000?
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Why does FrontPage seem to hang, and even time out when establishing a connection?
- Why do I get an Internal Server Error when trying to publish to my website?

 


Q: What are FrontPage Server Extensions?

A: FrontPage Extensions are CGI programs which provide the server side implementation of FrontPage. The extensions allow your local computer to properly communicate with your domain through the http protocol using (RPC).

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Q: How do I get FrontPage Extensions?

A:  When you signed up for your account you were given the option. If you recently decided to use Frontpage, you can install the Extensions from your web control panel.

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Q: Will all the FrontPage extensions work on my account?

A: Yes, all the standard extensions FrontPage offers will work on your domain. You will not be able to use the ASP or Microsoft Access database integration at this time. Although they are now offered as easily integratable languages within the FrontPage program, they are not part of the server extensions and require separate software to work properly.

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Q: How do I publish with FrontPage?

A: The steps are really easy, but it depends on your FrontPage version. FrontPage 2000 or FrontPage 2002, we support both. Please visit our manual for the Flash Tutorials.

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Q: Are FrontPage Extensions supported through the secure server?

A: No, you will not be able to call the FrontPage forms through the secure server. You have to use formmail.cgi instead. You can create your form with Frontpage of course, but you have to change the link, where the form is posting to. It must post to your formmail.cgi script.

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Q: Do you still support FrontPage98 or FrontPage2000?

A: Yes, the FrontPage 2002 extensions are backward compatible.

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Q: Why does FrontPage seem to hang, and even time out when establishing a connection?

A: There are a number of reasons why FrontPage hangs, the biggest reason is related to the amount of data in your WWW directory, both in size and number of files/directories. The more files/directories and size of data, the longer it will take FrontPage to log in. Large amounts of data (> 50MB) or a large number of files or directories ( > 500) can cause FrontPage to severely hang and even timeout. If there are connectivity problems between your ISP and our servers, then this can also lead to FrontPage hanging or even timing out. When you have these problems we recommend creating a number smaller subwebs to break your web site up so it does not take FrontPage as long to run through its configuration or recalculate links.

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Q: Why do I get an Internal Server Error when trying to publish to my website?

A: There are a number of reasons this can happen, usually a re-installation or repair run of the extensions from your web control panel will solve the problem. If you still get the server error aftery trying this, you should contact support.

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- Last modified on 4/11/2003 -


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